GoTo equips its IT support and MDM software GoTo Resolve with the GoPilot assistant - and thus with AI functions for diagnosing, resolving and preventing IT problems. GoPilot is capable of learning and can therefore respond better to potential disruptions over time.
GoPilot enables comprehensive device diagnostics with real-time assessments of inefficiencies or risks. (Image: GoTo)
GoPilot enables comprehensive device diagnostics with real-time assessments of inefficiencies or risks.
(Image: GoTo)
GoPilot accesses OpenAI's API platform and uses GoTo's proprietary Peru Phone Number Database AI stack. The AI assistant covers the entire IT management and support process and also takes on time-consuming tasks such as scanning system diagnostics and patch updates to identify problems. GoPilot allows simple, conversation-specific voice prompts and commands. This enables users to solve complex problems without having to have special know-how.
According to GoTo, GoPilot uses a combination of data, text and image processing models to transform the traditional IT support and management process. This has the following benefits:
Optimized device diagnostics: GoPilot enables comprehensive device diagnostics with real-time assessments of inefficiencies or risks by automatically collecting and analyzing data across all network devices, including resource usage and update status.
Reduced language barriers in global teams: AI-supported live translations on screen enable better communication and reduce the time it takes to solve problems.
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