WhatsApp Broadcast Tips to Effectively Increase Customer

Dołączył: 03 Mar 2025 Posty: 3

WhatsApp broadcast messages are group messages that can be sent to multiple contacts at the same time. Users can set up a broadcast list or broadcast group, and then send a large number of messages with one click. Broadcast lists are generally lists of message recipients that users have saved. You can send broadcast messages to this list frequently without having to re-select the same recipients each time.

Many e-commerce companies and online stores set WhatsApp as their main customer communication software to increase interaction between businesses and customers and manage customer relationships. When online stores want to send information to Italy WhatsApp Number List customers via WhatsApp, the most convenient way is to send a large number of messages through WhatsApp, to multiple people at a time, and to release important content to the most customers in the shortest time.

Further reading: WhatsApp marketing is going mainstream to engage with more customers

【2】Differences between WhatsApp Groups and WhatsApp Broadcasts
WhatsApp broadcast lists are a one-to-many communication method, different from group chats. Although both can be used for promotional purposes, the effects are very different.

In WhatsApp Broadcast, the broadcast group or broadcast list created by the user is visible only to the user himself. The recipients of the broadcast message will not know that they have been added to a broadcast group. After the other party replies to your message, you will continue the conversation in your personal chat room instead of communicating in the broadcast group. Therefore, the broadcast group will only contain messages sent by the user himself, and will not receive messages from the other party.

WhatsApp broadcast
WhatsApp groups are multi-person conversations where people can see the contact information of everyone in the group and freely participate in discussions. For salespeople, this type of conversation makes the information provided by customers more messy and difficult to sort out. However, WhatsApp groups now have a new feature that allows administrators to post messages one-way, while other group members cannot respond, just like a notice board, which facilitates the daily posting of messages between schools and parents, community activities, and non-profit organizations, preventing important information from being flooded.

WhatsApp group
【3】How to use broadcast lists on WhatsApp personal/business accounts
When you need to send private messages to your mobile contacts or customers, but don't want them to know that you are sending the same message to a large number of contacts, WhatsApp broadcast is the best choice. WhatsApp broadcast can also be used for marketing, using Broadcast List to send online store information, product and service information to multiple people in large quantities.

The operations of creating a broadcast list and sending a large number of messages on different types of mobile phones are slightly different. The following will carefully introduce the steps to create a broadcast list on iPhone and Android phones.

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